Business process automation (BPA) is the use of technology to automate activities or services. It is a crucial part of digital transformation, as it increases service quality, improves delivery time, and contains costs in any operation.
Within our BPA solutions, automated business processes are managed collectively to improve an organization’s overall workflow by achieving greater efficiency, adapting to changing business needs, reducing human error, and clarifying job roles and responsibilities.
Like a train track, a well implemented BPA solution ensures your processes reach their intended goal in an accurate and timely manner. And embedded tracking functions enable you to keep an eye on the status of your processes within the established workflow.
How does it work?
Business processes are typically triggered by an event, such as the filing of an expense report. This trigger event initiates a set of predefined processes, or workflow steps. The workflow concludes when the final step is taken, such as when the employee is reimbursed for the submitted expenses.
When you automate a workflow, you create an owner for each step of the process. Typical steps include initiation of a transaction, input of related data, and approval or rejection. Each is bound to one or more individuals expected to perform an action as part of the step.
Boost efficiency through transparency
Our process automation solutions keep track of each transaction as it passes through the workflow. At any point along the way, stakeholders and others granted permission can open a record to determine its status, or they can generate reports for a bigger picture of progress as a team. Enabling this level of information transparency in your business process reinforces the accountability of all stakeholders.
The goal of BPA is not only to automate business processes, but to simplify and improve business workflows as well. BPA can be a standalone initiative or part of a larger, overarching business process management strategy.
Benefits of eliteBco’s Business Process Automation
- Ensure compliance with your Standard Operating Procedures
- Evaluate performance and identify bottlenecks with custom reports and dashboards
- Customize the system to precisely fit your business processes
- Scale and adapt the automation as your operation grows and evolves
- Start using the turnkey solution immediately—pre-configured processes make it easy
- Define business and escalation rules graphically
We use Agile software solutions and methodology
This Agile approach enables us to meet your mission and business needs for BPA while reducing time, cost, and risk. We ensure every project benefits from repeatable, effective, and efficient practices.
How we do it:
- Deep and functional data gathering practices
- Stakeholder engagement and collaboration
- Seasoned Business Process Automation experts